Who Are We?

We are Aquarius Hotel, a member of the Cappari Hotels group. Our official internet contact address is www.aquariusotel.com.

Which Personal Data Do We Collect and Why?

Contact Forms

If you submit a contact form message, the personal information you provide in the contact form is collected and sent to the website owners.

Reservation Form Transactions

When you make an accommodation booking transaction on the site. The customer information required for reservation is recorded in our hotel management information system in order to ensure that your stay is in line with your wishes. Even after the end of your stay, your booking information will be anonymized or deleted completely at the end of the financial and legal liability periods.

Cookies

When you visit the website, certain cookies are installed on your browser to track your website experience. This information is anonymous and is only used for website experience improvements, bug fixes and conversion tracking in Google Ads. You can choose to block these cookies to remain completely anonymous when visiting our website. To do this, simply reject the cookie information banner on your first visit.

Analytics

We use Google’s analytics tools to improve the website visitor experience. Anonymous visitor information is transferred to Google servers for the purpose of tracking visitor activity such as page views, contact form actions, email and other link clicks.

With Whom Do We Share Your Data?

Only anonymous visitor data is shared with Google to track user experience and digital ad conversions. We do not sell or share visitor data with third parties.

How Long Do We Keep Your Data?

If you leave a contact form message, the message and its metadata are stored for 24 months. This is so that we can follow up further correspondence with you. If within 24 months there is no further communication, all data will be deleted.

What Rights Do You Have Over Your Data?

All communication and reservation transactions you make through this site for the purpose of hotel accommodation are recorded in our system. If you wish, you can request deletion of this data. Please contact us for this.

Where Do We Send Your Data?

Visitor contact form entries can be checked through an automated spam detection service, Google reCaptcha. For this purpose, when submitting a contact form, your IP address and form information are transmitted to Google servers for spam control.

The information you provide for the accommodation reservation is received through a third party service provider and transmitted to our hotel. Please click here for the terms of use and confidentiality of the third party reservation system.

Contact Information

If you submit a contact form, your contact details will be sent with the message. We store this information on our own business computers protected by industry standard security software and measures. Your contact details will be deleted 24 months after your last correspondence.

Additional Information

How We Protect Your Data?

Your data is not held on the web server, only we – the website owners – have your contact details. Your contact information is stored on our local computers protected by industry standard security software and physical security measures.

Which Data Breach Procedures Do We Have?

The principles of the KVK Law of the Republic of Turkey are applied for data breach procedures.

Which Third Parties Do We Receive Data From?

The third party reservation system used for accommodation booking receives customer information that creates an accommodation request.

Automated Decision Making and/or Profiling with User Data

We do not do automated decision-making and profiling with user data.